Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events
Oct 1, 16:08 UTCOct 1, 17:53 UTC
Duration
1h 45m
Impact
Informational
Root cause
Not disclosed
Zoom, 90 days
65 incidents
Affected
Zoom MeetingsZoom Contact CenterZoom Virtual AgentCalendarVoice AgentVoice (Inbound/Outbound)MailZoom EventsRecordingZoom Webinars Plus and EventsZoom Meetings - Zoom MeetingsZoom Meetings - RecordingZoom Meetings - Zoom Webinars Plus and EventsZoom CX - NORTH AMERICA - Zoom Contact Center
Final update
This incident has been resolved.
Timeline
- Resolved · Oct 1, 17:53 UTC
This incident has been resolved.
- Monitoring · Oct 1, 16:49 UTC
On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events. This incident has been resolved and the affected services have been restored.
- Monitoring · Oct 1, 16:08 UTC
On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events. This incident has been resolved and the affected services have been restored.
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