Service Degradation Affecting Zoom for Google Workspace Add-On
Oct 1, 11:52 UTCOct 1, 16:21 UTC
Duration
4h 29m
Impact
Minor
Root cause
Not disclosed
Zoom, 90 days
65 incidents
Affected
Integrations/Calendar/Plug-In/Add-InZoom Website - Integrations/Calendar/Plug-In/Add-In
Final update
This incident has been resolved and the affected services have been restored.
Timeline
- Resolved · Oct 1, 16:21 UTC
This incident has been resolved and the affected services have been restored.
- Monitoring · Oct 1, 16:05 UTC
The issue preventing users ability to add Zoom app in Google Calendar Services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- Identified · Oct 1, 15:07 UTC
Our team continue to work on a resolution with our partner, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- Identified · Oct 1, 12:38 UTC
We have successfully identified the root cause affecting users ability to add Zoom app in 3P Calendar Services. Our team is actively working on a resolution with our partner, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- Investigating · Oct 1, 11:52 UTC
We are currently investigating a service degradation affecting users ability to add Zoom app in 3P Calendar Services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
More from Zoom
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Oct 116:08 UTCyesterday | Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events | none | 1h 45m |
| Sep 3001:07 UTC2 days ago | Service Degradation Affecting Zoom Phone in the EU01 cluster. | none | 14m |
| Sep 2822:15 UTC4 days ago | Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. | minor | 1h 20m |
| Sep 2517:45 UTC7 days ago | Service Degradation Affecting Customer Using Polycom Devices Going Offline | minor | Ongoing |
| Sep 2509:20 UTC7 days ago | An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature | none | 21h 43m |
| Sep 2415:47 UTC8 days ago | Service Degradation Affecting Live Transcription Services. | minor | 6h 10m |