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Zoom · Apps and SaaSOct 9, 2026, 14:17 UTC yesterday

Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America

InformationalNot disclosedUpdated 14h ago
Oct 9, 14:17 UTCOct 9, 14:29 UTC
Duration
12m
Impact
Informational
Root cause
Not disclosed
Zoom, 90 days
65 incidents
Affected
PCI IntegrationZoom Phone - NORTH AMERICA - PCI IntegrationZoom CX - NORTH AMERICA - PCI Integration
Status page

Final update

This incident has been resolved and the affected services have been restored.

Timeline

  1. Resolved · Oct 9, 14:29 UTC
    This incident has been resolved and the affected services have been restored.
  2. Monitoring · Oct 9, 14:17 UTC
    On 2026-10-09, between 12:04 UTC to 02:10 UTC users might have experienced issue with Zoom Phone and Zoom Contact Center PCI Integration in North America. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

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Full history
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