Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region
Oct 4, 08:05 UTCOct 4, 08:20 UTC
Duration
15m
Impact
Informational
Root cause
Not disclosed
Zoom, 90 days
66 incidents
Affected
Calling (Inbound/Outbound)Voice (Inbound/Outbound)Zoom Phone - NORTH AMERICA - Calling (Inbound/Outbound)Zoom CX - NORTH AMERICA - Voice (Inbound/Outbound)
Final update
This incident has been resolved and the affected services have been restored.
Timeline
- Resolved · Oct 4, 08:20 UTC
This incident has been resolved and the affected services have been restored.
- Monitoring · Oct 4, 08:05 UTC
On 10/04/2026, Between 06:36 UTC to 07:30 UTC, A subset of users may have experienced issues with inbound and outbound calls of Zoom Phone and Contact Center in North America region. This incident has been resolved and the affected services have been restored.
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