CA Checkout Degradation
Jun 10, 15:06 UTCJun 10, 15:58 UTC
Duration
52m
Impact
Major
Root cause
Not disclosed
Affirm, 90 days
1 incidents
Affected
CanadaCA - Shop Pay InstallmentsAffirm Checkout - CanadaCA - Platforms / Payment Gateways - CA - Shop Pay Installments
Final update
The checkout service has remained operational. This incident is now resolved.
Timeline
- Resolved · Jun 10, 15:58 UTC
The checkout service has remained operational. This incident is now resolved.
- Monitoring · Jun 10, 15:45 UTC
The errors within the checkout flow have resolved and the issue has been mitigated. Our teams are continuing to monitor before confirming full recovery.
- Investigating · Jun 10, 15:35 UTC
Our teams are still investigating the root cause of the issue. We will provide an update as soon as possible.
- Investigating · Jun 10, 15:07 UTC
We are continuing to investigate this issue.
- Investigating · Jun 10, 15:06 UTC
We are experiencing a degradation in our checkout flow for users in Canada.
More from Affirm
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Aug 1221:12 UTC | Affirm Services Degradation | minor | 48m |
| Jun 2214:36 UTC | Checkout Degradation | minor | 29m |
| Jun 1723:22 UTC | Sandbox checkout confirm_loan failures | minor | 1h 22m |
| Jun 408:01 UTC | Checkout Degradation | minor | 1h 35m |
| Jun 319:00 UTC | Degradation on Sandbox APIs | major | 1h 49m |
| May 800:12 UTC | Elevated latency across our services | none | 27h 8m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.