CA Checkout Degradation
Jun 10, 15:06 UTCJun 10, 15:58 UTC
Duration
52m
Impact
Major
Root cause
Not disclosed
Affirm, 90 days
3 incidents
Affected
CanadaCA - Shop Pay InstallmentsAffirm Checkout - CanadaCA - Platforms / Payment Gateways - CA - Shop Pay Installments
Final update
The checkout service has remained operational. This incident is now resolved.
Timeline
- Resolved · Jun 10, 15:58 UTC
The checkout service has remained operational. This incident is now resolved.
- Monitoring · Jun 10, 15:45 UTC
The errors within the checkout flow have resolved and the issue has been mitigated. Our teams are continuing to monitor before confirming full recovery.
- Investigating · Jun 10, 15:35 UTC
Our teams are still investigating the root cause of the issue. We will provide an update as soon as possible.
- Investigating · Jun 10, 15:07 UTC
We are continuing to investigate this issue.
- Investigating · Jun 10, 15:06 UTC
We are experiencing a degradation in our checkout flow for users in Canada.