Incidentsby GlyphThird-party outage causing PIX payment failures
Oct 16, 03:07 UTCOct 16, 11:51 UTC
Duration
8h 44m
Impact
Minor
Root cause
Not disclosed
Airwallex, 90 days
8 incidents
Affected
PaymentsPayoutsProduct - PaymentsProduct - Payouts
Final update
From 01:02 to 11:08 UTC on Oct 16, 2026, we observed (an) issue(s) external to Airwallex impacting PIX Payments and Payouts in all regions. The issue is resolved and all affected systems are restored to full functionality.
Timeline
- Resolved · Oct 16, 11:51 UTC
From 01:02 to 11:08 UTC on Oct 16, 2026, we observed (an) issue(s) external to Airwallex impacting PIX Payments and Payouts in all regions. The issue is resolved and all affected systems are restored to full functionality.
- Investigating · Oct 16, 03:07 UTC
As of 16 October 2026 01:02 UTC, we have observed an issue affecting PIX payment processing. Some transactions may fail or experience delays.
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