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Airwallex · Apps and SaaSOct 3, 2026, 11:14 UTC 4 weeks ago

Third-party outage causing delays in processing some USD deposits

MajorNot disclosedUpdated 3h ago
Oct 3, 11:14 UTCOct 6, 02:22 UTC
Duration
2d 15h
Impact
Major
Root cause
Not disclosed
Airwallex, 90 days
8 incidents
Affected
Global AccountsProduct - Global Accounts
Status page

Final update

From 10:51 UTC on 2026-09-29 to 21:00 UTC on 2026-10-05, we observed an issue external to Airwallex that affected some USD deposits. The issue is resolved and all affected systems are restored to full functionality.

Timeline

  1. Resolved · Oct 6, 02:22 UTC
    From 10:51 UTC on 2026-09-29 to 21:00 UTC on 2026-10-05, we observed an issue external to Airwallex that affected some USD deposits. The issue is resolved and all affected systems are restored to full functionality.
  2. Identified · Oct 3, 11:14 UTC
    From 2026-09-29 10:51 UTC, we have observed an issue affecting some USD deposits. The issue has been identified and is under investigation by our banking partner. The issue is external to Airwallex.

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