Delay in processing sessions and in-apps data

Final update

Sessions and in-app events processing is back to normal. If you encounter any further related issues, please don't hesitate to contact us. Thank you for your patience and understanding.

1. Resolved · May 23, 18:56 UTC
   Sessions and in-app events processing is back to normal. If you encounter any further related issues, please don't hesitate to contact us. Thank you for your patience and understanding.
2. Monitoring · May 23, 14:17 UTC
   We are progressing with handling the delayed traffic. Sessions processing is back to normal (no lag), and in-apps processing lag is estimated to be ±45 minutes. Thank you for your patience.
3. Monitoring · May 23, 11:15 UTC
   The issue was solved and we are progressing with handling the delayed traffic. We started to process sessions and will soon begin to process in-apps. There are still lags, but they are gradually being reduced. Thank you for your patience.
4. Identified · May 23, 10:41 UTC
   We are continuing to work on a fix for this issue.
5. Identified · May 23, 10:20 UTC
   We're still working to resolve this issue and will share more information once it's available. Thank you for your patience.
6. Identified · May 23, 08:57 UTC
   We temporarily paused the processing of sessions and in-app events due to an internal issue. You may notice that new data is not available for sessions and in-apps in reports and dashboards, and related push API and postbacks are delayed. No data is lost and installs data is not impacted. We will update you about our progress when we have more details.