Incidentsby GlyphAn issue with loading LTV data on dashboards and reports
Jul 4, 08:12 UTCJul 4, 11:10 UTC
Duration
2h 58m
Impact
Minor
Root cause
Not disclosed
AppsFlyer, 90 days
1 incidents
Affected
Pull API aggregated reportsOverview dashboardsDashboards, Reports and APIs - Pull API aggregated reportsDashboards, Reports and APIs - Overview dashboards
Final update
The issue is resolved and LTV data should be available for all customers. We continue to monitor our dashboards and reports' availability. If you're still experiencing any related issues, please reach out to customer support.
Timeline
- Resolved · Jul 4, 11:10 UTC
The issue is resolved and LTV data should be available for all customers. We continue to monitor our dashboards and reports' availability. If you're still experiencing any related issues, please reach out to customer support.
- Identified · Jul 4, 10:13 UTC
We see fewer failures in serving requests to LTV data. We're still working to resolve this issue and will share more information once it's available. Thank you for your patience.
- Identified · Jul 4, 08:12 UTC
Some customers may be experiencing issues with LTV data on the Overview and Events dashboards and aggregated reports. We're investigating this issue and appreciate your patience. We'll provide an update as soon as we have more information. We apologize for the inconvenience.
More from AppsFlyer
Full historyProtect360 Dashboard avilabilitylasted 1h 4mDashboards availabilitylasted 1h 45mappsflyer.com domain availabilitylasted 2d 8hDashboard Availabilitylasted 1h 38mAppsFlyer - TikTok Attribution Impact Due to TikTok Attribution API Errorslasted 35h 28mAppsFlyer - Meta attribution impact due to errors from Meta ads’ attribution APIlasted 14h 18m