Delays with Postbacks
Jan 9, 19:17 UTCJan 9, 21:36 UTC
Duration
2h 18m
Impact
Minor
Root cause
Not disclosed
AppsFlyer, 90 days
1 incidents
Affected
Push API raw data messagesPostbacks to PartnersDashboards, Reports and APIs - Push API raw data messagesDashboards, Reports and APIs - Postbacks to Partners
Final update
The in-apps and sessions postbacks are back to normal and the issue is now fully resolved. Thank you again for your patience.
Timeline
- Resolved · Jan 9, 21:36 UTC
The in-apps and sessions postbacks are back to normal and the issue is now fully resolved. Thank you again for your patience.
- Monitoring · Jan 9, 20:17 UTC
The gap for in-apps and sessions postbacks is closing. We'll update once it's back to normal.
- Identified · Jan 9, 19:59 UTC
After further investigation, the Push API service wasn’t impacted at all. In addition, Installs Postbacks are back to normal and the delay is over. We'll keep updating with any progress of closing the gap for in-apps and sessions postbacks. Thank you for your patience.
- Identified · Jan 9, 19:17 UTC
We've identified a delay in sending Postbacks of in-apps, sessions, and installs, as well as Push API for in-apps and installs, There is no data loss and our teams are working to resolve this issue. We'll share an update on our progress as soon as possible.
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