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Arctic Wolf · SecurityOct 19, 2026, 07:05 UTC 2 weeks ago

Logins impacted on the Aurora EDR console in APAC Region

MajorNot disclosedUpdated 2h ago
Oct 19, 07:05 UTCOct 19, 10:59 UTC
Duration
3h 54m
Impact
Major
Root cause
Not disclosed
Arctic Wolf, 90 days
16 incidents
Affected
Aurora EndpointAPAC - Aurora Endpoint
Status page

Final update

The issue affecting all logins on the Aurora EDR console has been fully resolved as of 19/10/2026 10:23 UTC. All services are operating normally. We apologize for any inconvenience caused Incident Window: 19/10/2026 02:30 UTC - 19/10/2026 10:23 UTC

Timeline

  1. Resolved · Oct 19, 10:59 UTC
    The issue affecting all logins on the Aurora EDR console has been fully resolved as of 19/10/2026 10:23 UTC. All services are operating normally. We apologize for any inconvenience caused Incident Window: 19/10/2026 02:30 UTC - 19/10/2026 10:23 UTC
  2. Monitoring · Oct 19, 10:15 UTC
    We have implemented a fix for the issue affecting all logins on the Aurora EDR console. Services in the APAC region appear to be recovering and we are monitoring stability. Next Update: 10/19/2026 11:00 UTC
  3. Identified · Oct 19, 10:13 UTC
    We have implemented a fix for the issue affecting all logins on the Aurora EDR console. Services in the APAC region appear to be recovering and we are monitoring stability. Next Update: 10/19/2026 10:00 UTC
  4. Identified · Oct 19, 09:52 UTC
    We are aware of an issue affecting all logins on the Aurora EDR console. Users may experience login issues within the APAC region. Our teams are working to implement a fix for this issue. Next Update: 10/19/2026 10:00 UTC
  5. Investigating · Oct 19, 09:00 UTC
    We are aware of an issue affecting all logins on the Aurora EDR console. Users may experience login issues within the APAC region. Our team have been alerted and continue their investigation. Next Update: 10/19/2026 09:00 UTC
  6. Investigating · Oct 19, 07:57 UTC
    We are aware of an issue affecting all logins on the Aurora EDR console, at this time the teams are continuing to investigate the issue. All users may experience login issues within the APAC region. Our team has been alerted and is investigating. Next Update: 10/19/2026 09:00 UTC
  7. Investigating · Oct 19, 07:12 UTC
    We are continuing to investigate this issue.
  8. Investigating · Oct 19, 07:11 UTC
    We are aware of an issue affecting all logins on the Aurora EDR console. Users may experience login issues within the APAC region. Our team has been alerted and is investigating. Next Update: 10/19/2026 08:00 UTC
  9. Investigating · Oct 19, 07:05 UTC
    We are currently investigating this issue.

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