Incidentsby GlyphAuthentication Issue - We have identified the cause of the authentication failures and are implementing a fix.
Apr 15, 20:11 UTCApr 15, 22:41 UTC
Duration
2h 30m
Impact
Major
Root cause
Not disclosed
Athelas, 90 days
7 incidents
Affected
Not listed by the vendor.
Final update
The issue has been resolved, and all authentication services are operating normally.
Timeline
- Resolved · Apr 15, 22:41 UTC
The issue has been resolved, and all authentication services are operating normally.
- Monitoring · Apr 15, 20:17 UTC
A fix has been applied and authentication functionality is recovering. We are monitoring to ensure full stability.
- Identified · Apr 15, 20:11 UTC
We have identified the cause of the authentication failures and are implementing a fix. Impacted users may continue experiencing login issues during this time.