Incidentsby GlyphUsers logged out of Air
Jun 2, 20:44 UTCJun 2, 21:06 UTC
Duration
22m
Impact
Major
Root cause
Not disclosed
Athelas, 90 days
7 incidents
Affected
Not listed by the vendor.
Final update
The issue has been resolved, and all authentication services are operating normally.
Timeline
- Resolved · Jun 2, 21:30 UTC
The issue has been resolved, and all authentication services are operating normally.
- Monitoring · Jun 2, 21:07 UTC
A fix has been applied and authentication functionality is recovering. We are monitoring to ensure full stability.
- Resolved · Jun 2, 21:06 UTC
The issue has been resolved, and all authentication services are operating normally.
- Monitoring · Jun 2, 20:45 UTC
A fix has been applied and authentication functionality is recovering. We are monitoring to ensure full stability.
- Identified · Jun 2, 20:44 UTC
We have confirmed one of our third-party service providers is experiencing an outage, causing disruptions to our platform. We are working with the service provider to obtain resolution timelines and minimize impact.