Incidentsby GlyphAuthorization Issue: Air + Insights
Jul 7, 19:41 UTCJul 7, 21:32 UTC
Duration
1h 50m
Impact
Major
Root cause
Not disclosed
Athelas, 90 days
7 incidents
Affected
Not listed by the vendor.
Final update
The issue has been resolved, and all authentication services are operating normally.
Timeline
- Resolved · Jul 7, 21:32 UTC
The issue has been resolved, and all authentication services are operating normally.
- Monitoring · Jul 7, 19:48 UTC
A fix has been applied and authorization functionality has recovered. We are monitoring to ensure full stability.
- Identified · Jul 7, 19:41 UTC
We have identified the cause of the authorization failures and are implementing a fix. Impacted users may continue experiencing issues during this time.