Incidentsby GlyphAir Scribe PDF Transcription Failures
Jul 24, 21:51 UTCJul 24, 23:39 UTC
Duration
1h 47m
Impact
Major
Root cause
Not disclosed
Athelas, 90 days
7 incidents
Affected
Not listed by the vendor.
Final update
The third-party provider has resolved the issue and all services are operating normally.
Timeline
- Resolved · Jul 24, 23:39 UTC
The third-party provider has resolved the issue and all services are operating normally.
- Monitoring · Jul 24, 22:40 UTC
The third-party provider has implemented a fix, and platform functionality is recovering. We will continue to monitor performance closely to ensure complete stability and performance restoration.
- Investigating · Jul 24, 21:51 UTC
We are currently investigating an issue with a third-party service that is affecting some functionality within our platform.