Data residency migrations halted.
Aug 20, 11:46 UTCAug 23, 11:15 UTC
Duration
2d 23h
Impact
Minor
Root cause
Not disclosed
Atlassian, 90 days
0 incidents
Affected
Not listed by the vendor.
Final update
The issue with scheduling App data residency migrations has been resolved and the service is operating normally.
Timeline
- Resolved · Aug 23, 11:15 UTC
The issue with scheduling App data residency migrations has been resolved and the service is operating normally.
- Investigating · Aug 20, 11:46 UTC
Data residency migrations are currently not possible for Cloud customers. If you attempt a Data residency migration, you will encounter an error message, “We are unable to schedule your move” when you get to the “Review and submit your request” page. An update will be shared here as soon as this service is resumed.
More from Atlassian
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Mar 407:31 UTC | Issues with 403 user authentication errors across Atlassian products | none | 0m |
| Sep 1010:26 UTC | Slow loading times and extended response times for Cloud products in the EU-West region. | none | 2h 18m |
| Sep 908:56 UTC | High RDS CPU on multiple environments | none | 9h 16m |
| Sep 209:23 UTC | Slowness in Jira. | none | 8d 3h |
| Jul 320:51 UTC | Some products are hard down | none | 7h 3m |
| Jun 601:30 UTC | Some of the www.atlassian.com pages are inaccessible | none | 2h 59m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.