Atlassian outage history and postmortems

Developer tools · San Francisco, US · 0 incidents in 90 days · 100% implied uptime · last 19mo ago

Incidents

35 on file

Started	Incident	Impact	Root cause	Duration
Mar 407:31 UTC	Issues with 403 user authentication errors across Atlassian products	none	Not disclosed	0m
Sep 1010:26 UTC	Slow loading times and extended response times for Cloud products in the EU-West region.	none	Not disclosed	2h 18m
Sep 908:56 UTC	High RDS CPU on multiple environments	none	Not disclosed	9h 16m
Sep 209:23 UTC	Slowness in Jira.	none	Not disclosed	8d 3h
Aug 2011:46 UTC	Data residency migrations halted.	minor	Not disclosed	2d 23h
Jul 320:51 UTC	Some products are hard down	none	Not disclosed	7h 3m
Jun 601:30 UTC	Some of the www.atlassian.com pages are inaccessible	none	Not disclosed	2h 59m
Feb 1421:57 UTC	Service Disruptions Affecting Atlassian Products	none	DNS	1h 35m
Feb 716:40 UTC	User searches failing	none	Not disclosed	1h 4m
Jan 922:03 UTC	Delayed SCIM provisioning syncs of users and groups from Identity Providers	none	Not disclosed	2d 19h
Dec 1815:04 UTC	Atlassian's cross product user search service is currently degraded.	none	Not disclosed	12h 24m
Nov 2204:27 UTC	Org admins unable to access User Management	none	Not disclosed	0m
Oct 2400:22 UTC	Email domain unverified	major	Not disclosed	9h 38m
Oct 414:28 UTC	For a limited number of customers, activation for new products on some tenants is blocked	none	Not disclosed	2h 52m
Sep 2916:26 UTC	We are experiencing intermittent issues on Atlassian.com and Bitbucket Marketing pages	none	Not disclosed	4h 1m
Sep 1504:02 UTC	Infrastructure outage affecting attachments and Bitbucket Pipelines in all regions	none	Not disclosed	1h 17m
Aug 214:25 UTC	Sign-ups, Product Activation, and Billing not working	none	Not disclosed	1h 34m
Jul 611:18 UTC	Performance issues and outages with Cloud products	none	Dependency	4h 18m
Aug 506:41 UTC	Sign-up is failing	none	Not disclosed	0m
Jun 2203:17 UTC	Partial app outage across multiple regions	none	Not disclosed	16m
Apr 507:38 UTC	Maintenance script deletes 883 customer sites	critical	Operator	12d 16h
Apr 1904:32 UTC	Atlassian account session invalidations	none	Not disclosed	10d 21h
Feb 1202:28 UTC	User Management Syncs are affected across all products	none	Not disclosed	45m
Sep 2823:39 UTC	Login / Signup with Microsoft not working	major	Not disclosed	1h 24m
Jan 2222:19 UTC	Increased latency in user searches	none	Not disclosed	52m
Oct 2222:32 UTC	Intermittent DNS Resolution Errors	none	DNS	5h 29m
Sep 3017:40 UTC	Major outage affecting all purchasing systems	none	Not disclosed	1h 57m
Sep 1010:05 UTC	Issues displaying avatars	none	Not disclosed	1h 40m
Jul 1515:42 UTC	Increased error rate in US East for Atlassian Jira, Confluence and Access customers	none	Not disclosed	1h 26m
Jul 109:03 UTC	App switcher not loading in Jira and Confluence for some customers	major	Not disclosed	2h
Jun 1912:00 UTC	Atlassian Cloud email notifications issue	major	Not disclosed	24h 39m
May 2109:53 UTC	Jira sidebar colour is not changing base on configuration	none	Not disclosed	0m
May 1408:57 UTC	Atlassian Cloud users experiencing outages	critical	Not disclosed	2h 7m
May 1014:10 UTC	Jira Users Receiving HTTP 500 Errors	major	Not disclosed	27m
May 709:45 UTC	Jira Imports are Failing	major	Not disclosed	0m

About Atlassian

Atlassian is a multinational proprietary software company headquartered in Sydney, Australia, that specialises in collaboration tools designed primarily for software development and project management.

The last year, day by day

No incident Minor Major CriticalDeeper colour: longer outage

Downtime, added up

Developer tools median

1h 52m

Atlassian: 0m weighted downtime in range, category median 1h 52m.

0 incidents, 0 major or critical, 0m of incident time (0m major or critical, 0m partial), longest none, implied uptime 100%, between Jun 28, 2026 and Sep 25, 2026.

Stated causes

31 incidents with no cause stated.

Postmortems

Started	Incident	Impact	Root cause	Duration
Apr 507:38 UTC	Maintenance script deletes 883 customer sites	critical	Operator	12d 16h

Across fru.dev:Company profile Acquisitions Compliance Quarterly Paydays SLAs TechConf Uptime

Questions

Is Atlassian down right now?

Check Atlassian's own status page at https://status.atlassian.com for the live state. This page shows Atlassian's incident history from that page; the most recent incident started 2025-03-04: "Issues with 403 user authentication errors across Atlassian products".

How often does Atlassian have outages?

Atlassian posted 0 incidents in the last 90 days and 0 in the last year, 0 of them major or critical in the last 90 days. The median incident lasted Ongoing.

When was Atlassian's last major outage?

2023-10-24: "Email domain unverified", lasting 9h 38m.

What usually causes Atlassian incidents?

Where Atlassian explained the cause, the most common was dns (2 incidents). Most status updates do not name a cause.

Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.