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Atlassian · Developer toolsSep 2, 2024, 09:23 UTC 2 years ago

Slowness in Jira.

InformationalNot disclosedUpdated 46d ago
Sep 2, 09:23 UTCSep 10, 13:15 UTC
Duration
8d 3h
Impact
Informational
Root cause
Not disclosed
Atlassian, 90 days
0 incidents
Affected
Not listed by the vendor.
Status page

Final update

We have identified the root cause of the issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region with several Atlassian Cloud products. All affected products are now back online and no further impact has been observed.

Timeline

  1. Resolved · Sep 10, 13:15 UTC
    We have identified the root cause of the issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region with several Atlassian Cloud products. All affected products are now back online and no further impact has been observed.
  2. Monitoring · Sep 2, 18:33 UTC
    We have identified the root cause of an issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region. This issue has led to a performance impact or slowness in product provisioning. We are working on a fix to resolve the issue and recovery is in progress.
  3. Monitoring · Sep 2, 10:56 UTC
    The slowness issue has been resolved, and we are actively monitoring the systems to ensure stability.
  4. Investigating · Sep 2, 09:23 UTC
    Our team is currently investigating the issue. We are working to identify the cause and will provide updates as soon as possible.

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