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BrowserStack · Apps and SaaSJul 7, 2026, 12:47 UTC 3 months ago

Automate is facing issues

CriticalConfig changeUpdated 1h ago
Jul 7, 12:47 UTCJul 7, 19:00 UTC
Duration
6h 13m
Impact
Critical
Root cause
Config change
BrowserStack, 90 days
36 incidents
Affected
Automate
Status page

Final update

Between 12:47 and 19:00 UTC, a subset of users running test sessions on Chrome 149 and 150 experienced an elevated rate of idle timeouts. This was caused by an configuration change, which has since been identified and rolled back. The issue is now fully resolved, and sessions on Chrome 149/150 are operating normally.

Timeline

  1. Resolved · Jul 7, 19:00 UTC
    Between 12:47 and 19:00 UTC, a subset of users running test sessions on Chrome 149 and 150 experienced an elevated rate of idle timeouts. This was caused by an configuration change, which has since been identified and rolled back. The issue is now fully resolved, and sessions on Chrome 149/150 are operating normally.
  2. Investigating · Jul 7, 12:47 UTC
    We are currently investigating this issue.

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