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Cognito · Developer toolsJun 21, 2019, 02:51 UTC 7 years ago

Subset of verifications have are responding slowly

MinorNot disclosedUpdated 56m ago
Jun 21, 02:51 UTCJun 21, 03:52 UTC
Duration
1h 1m
Impact
Minor
Root cause
Not disclosed
Cognito, 90 days
0 incidents
Affected
APILive API
Status page

Final update

All components have been stable since the monitoring phase and are continuing to operate normally.

Timeline

  1. Resolved · Jun 21, 03:52 UTC
    All components have been stable since the monitoring phase and are continuing to operate normally.
  2. Monitoring · Jun 21, 03:08 UTC
    The part of our data provider infrastructure, applicable to a subset of our customers, that was responsible for slow or failing requests appears to have recovered. We are actively monitoring the situation and looking further into the triggering event. For customers that were experiencing failed requests, those should now be resuming successfully.
  3. Investigating · Jun 21, 02:51 UTC
    A small subset of our data is responding slowly and we are working to resolve the situation.

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