Who is down right now

19 down now · 245 this week

Cognito outage history and postmortems

Developer tools · 0 incidents in 90 days · 100% implied uptime · last 29mo ago

Status page Compare with...

History

MinorMay 21, 2024, 18:30 UTC
Increased errors on /identity_searches endpointlasted 0mDeployment
MinorOct 21, 2022, 22:31 UTC
Bad deploy causing increased errorslasted 18m
MinorJun 27, 2022, 20:34 UTC
Upstream data provider errorslasted 54m
MinorJan 1, 2022, 06:06 UTC
Elevated error rate of ID documents in Flowlasted 5h 48m
MinorDec 15, 2021, 16:01 UTC
Upstream hosting providerlasted 20mNetwork
NoticeNov 4, 2021, 00:40 UTC
Increased error rate on Flow verificationslasted 0mDatabase
MinorAug 31, 2021, 18:38 UTC
Upstream AWS networking issueslasted 4h 32m
NoticeAug 30, 2021, 22:02 UTC
Increased identity search latencylasted 27m
MinorAug 30, 2020, 11:30 UTC
Partial identity search outagelasted 1h 16m
MinorAug 7, 2020, 16:40 UTC
Elevated response timeslasted 9m
MinorMay 9, 2020, 14:08 UTC
Degraded search performancelasted 1h 23mDependency
MinorMar 13, 2020, 04:54 UTC
Delayed search queuelasted 17m
NoticeJan 24, 2020, 05:40 UTC
Elevated response timeslasted 1mDatabase
MajorNov 26, 2019, 19:23 UTC
Identity search intermittencelasted 39m
MinorJul 2, 2019, 20:20 UTC
Reduced match rate on date of birthlasted 3h 14m
MinorJun 21, 2019, 02:51 UTC
Subset of verifications have are responding slowlylasted 1h 1m
NoticeJan 17, 2019, 00:48 UTC
Partial API Outagelasted 0mConfig change
MajorDec 12, 2018, 01:12 UTC
Elevated upstream data provider errorslasted 1h 47m
MinorMay 25, 2018, 21:40 UTC
Intermittent identity searcheslasted 1h 41m
MinorSep 5, 2017, 15:57 UTC
Elevated errors in sandbox APIlasted 1m
NoticeMay 26, 2017, 20:58 UTC
Brief partial outage on live and sandbox due to a misconfigured deploylasted 0mConfig change
MinorMay 12, 2017, 18:36 UTC
Degraded performance on live and sandboxlasted 1h 29mNetwork
NoticeMay 4, 2017, 22:12 UTC
Partial outage on Live APIlasted 0m
MinorDec 13, 2016, 20:44 UTC
Elevated rate of closed connectionslasted 45m
MinorDec 7, 2016, 22:11 UTC
Degraded performance on identity search retrievallasted 1h 11mNetwork
MajorOct 8, 2016, 00:00 UTC
Elevated API errors (retroactive)lasted 11mBug
About Cognito

The last year, day by day

No incident Minor Major CriticalDeeper colour: longer outage

Downtime, added up

Developer tools median
1h 29m

Cognito: 0m weighted downtime in range, category median 1h 29m.

0 incidents, 0 major or critical, 0m of incident time (0m major or critical, 0m partial), longest none, implied uptime 100%, between Aug 2, 2026 and Oct 30, 2026.

Stated causes

16 incidents with no cause stated.

Across Glyph:Company profilePaydaysUptime

Questions

Is Cognito down right now?

Check Cognito's own status page at https://status.cognitohq.com for the live state. This page shows Cognito's incident history from that page; the most recent incident started 2024-05-21: "Increased errors on /identity_searches endpoint".

How often does Cognito have outages?

Cognito posted 0 incidents in the last 90 days and 0 in the last year, 0 of them major or critical in the last 90 days. The median incident lasted Ongoing.

When was Cognito's last major outage?

2019-11-26: "Identity search intermittence", lasting 39m.

What usually causes Cognito incidents?

Where Cognito explained the cause, the most common was network (3 incidents). Most status updates do not name a cause.