Incidentsby GlyphPartial identity search outage
Aug 30, 11:30 UTCAug 30, 12:46 UTC
Duration
1h 16m
Impact
Minor
Root cause
Not disclosed
Cognito, 90 days
0 incidents
Affected
APIDashboardLive APILive Dashboard
Final update
The upstream provider has issued a fix and we are monitoring for any additional instability. All identity searches are functioning normally.
Timeline
- Resolved · Aug 30, 12:46 UTC
The upstream provider has issued a fix and we are monitoring for any additional instability. All identity searches are functioning normally.
- Investigating · Aug 30, 11:54 UTC
We are continuing to investigate this issue.
- Investigating · Aug 30, 11:30 UTC
We are investigating an issue with one of our upstream data providers that is causing searches to fail for a subset of customers.