Incidentsby GlyphDegraded performance on identity search retrieval
Dec 7, 22:11 UTCDec 7, 23:21 UTC
Duration
1h 11m
Impact
Minor
Root cause
Network
Cognito, 90 days
0 incidents
Affected
No components were affected by this update.
Final update
Response times have remained stable. We will continue to monitor for regression, but all systems operational.
Timeline
- Resolved · Dec 7, 23:21 UTC
Response times have remained stable. We will continue to monitor for regression, but all systems operational.
- Monitoring · Dec 7, 22:56 UTC
Heroku has confirmed that they have found the issue and they are rolling back the changes that caused the problem now.
- Identified · Dec 7, 22:11 UTC
A small percentage of requests are responding more slowly than usual because of an upstream networking issue. We are awaiting a resolution from our hosting provider.