Identity search intermittence

Final update

We have restored redundancy and all systems are go! We apologize for the inconvenience. Please let us know if you continue to encounter any issues.

1. Resolved · Nov 26, 20:02 UTC
   We have restored redundancy and all systems are go! We apologize for the inconvenience. Please let us know if you continue to encounter any issues.
2. Identified · Nov 26, 19:28 UTC
   Fallback procedures have been completed successfully and systems should be nominal. We are working with the upstream data provider to determine the cause of the issue.
3. Investigating · Nov 26, 19:23 UTC
   We're investigating issues with a data provider that is causing requests to fail. Initiating fallback procedures, service should be restored momentarily.