elevated latency/errors for a subset of customers
Nov 5, 22:37 UTCNov 5, 22:53 UTC
Duration
17m
Impact
Minor
Root cause
Not disclosed
Convex, 90 days
6 incidents
Affected
Free & StarterLive Traffic - Database ServicesLive Traffic - Function Runtime
Final update
This incident has been resolved.
Timeline
- Resolved · Nov 5, 22:53 UTC
This incident has been resolved.
- Monitoring · Nov 5, 22:47 UTC
Service was restored within 10 minutes to the affected deployments. The Convex team is monitoring the situation
- Investigating · Nov 5, 22:37 UTC
Customers on one of our database clusters are experiencing elevated latency and error rates. We're investigating the cause.
More from Convex
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2821:09 UTC5 days ago | AI gateway unavailable | critical | 1h 4m |
| Sep 1823:01 UTC2 weeks ago | Dashboard logins degraded | none | 1h 7m |
| Aug 1623:33 UTC6 weeks ago | Account verification/team invite emails not working | major | 1h 53m |
| Aug 1203:41 UTC7 weeks ago | Some HTTP Actions returning 404 | minor | 20m |
| Aug 501:42 UTC8 weeks ago | Action failures for business deployments that use createFunctionHandle | major | 15m |
| Jul 1505:35 UTC2 months ago | New deployments unable to push Node Actions to Convex | minor | 57m |