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Dailymotion · Apps and SaaSSep 1, 2025, 12:33 UTC 1 year ago

API - Authentication Issues

MajorNot disclosedUpdated 2d ago
Sep 1, 12:33 UTCSep 2, 09:30 UTC
Duration
20h 57m
Impact
Major
Root cause
Not disclosed
Dailymotion, 90 days
5 incidents
Affected
Platform APIAPIs - Platform API
Status page

Final update

Partner API authentication issues have been fully resolved. Our team identified the root cause and implemented a complete fix. All API services are now functioning normally, and we are continuing to monitor system performance to ensure stability. Partners can expect normal authentication and API functionality

Timeline

  1. Resolved · Sep 2, 09:30 UTC
    Partner API authentication issues have been fully resolved. Our team identified the root cause and implemented a complete fix. All API services are now functioning normally, and we are continuing to monitor system performance to ensure stability. Partners can expect normal authentication and API functionality
  2. Investigating · Sep 2, 07:56 UTC
    Authentication issues with our Partner API have significantly decreased. While our engineering team continues to investigate the root cause, partners should experience much fewer authentication failures.
  3. Investigating · Sep 1, 16:00 UTC
    We are continuing to investigate the authentication issues affecting our Partner API
  4. Investigating · Sep 1, 14:30 UTC
    We are continuing to investigate the authentication issues affecting our Partner API
  5. Investigating · Sep 1, 13:00 UTC
    We are continuing to investigate the authentication issues affecting our Partner API
  6. Investigating · Sep 1, 12:33 UTC
    We are currently investigating reports of authentication issues affecting our Partner API partner.api.dailymotion.com Some partners may experience intermittent failures when using API services. Our engineering team is actively working to identify and resolve the issue.

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