Incidentsby GlyphLegacy API direct URL video uploads failing
Oct 21, 19:45 UTCOct 21, 22:23 UTC
Duration
2h 38m
Impact
Minor
Root cause
Not disclosed
Dailymotion, 90 days
5 incidents
Affected
Platform APIUploadAPIs - Platform APIVOD Lifecycle - Upload
Final update
The incident is now solved
Timeline
- Resolved · Oct 21, 22:23 UTC
The incident is now solved
- Monitoring · Oct 21, 21:48 UTC
A fix has been implemented. We are monitoring the service and waiting for confirmation from affected partners.
- Identified · Oct 21, 21:43 UTC
We have narrowed down the issue to direct URL-based uploads through the Legacy API. Standard two-step uploads are currently working.
- Investigating · Oct 21, 19:45 UTC
We are investigating an issue affecting video uploads through the Legacy API URL-based upload flow. Some customers may be unable to publish videos through this workflow. Our engineering teams are working to identify the cause and restore service.
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