Encoding – Video Processing Delays

Final update

The video encoding issue has been fully resolved. Both new and previously affected uploads are now processing normally , all videos that were delayed or marked as failed during the incident have been successfully reprocessed.

1. Resolved · Jul 28, 14:17 UTC
   The video encoding issue has been fully resolved. Both new and previously affected uploads are now processing normally , all videos that were delayed or marked as failed during the incident have been successfully reprocessed.
2. Investigating · Jul 28, 13:39 UTC
   Our team is still investigating the root cause of the video encoding issue. We can confirm that new uploads should now be processed normally. Videos that were delayed or marked as failed during the incident will be restored and reprocessed, no content will be lost.
3. Investigating · Jul 28, 12:40 UTC
   We are currently investigating an issue affecting video encoding and upload processing. Some videos may appear delayed or temporarily marked as failed. Our team is actively working to identify the root cause.