Video Encoding – Degraded Performance

Final update

The issue affecting Video Upload and Encoding has been resolved. Videos that were stuck in the "Optimizing" or "Failed" stage should now resume processing normally. We apologize for the inconvenience and thank you for your patience. Our team will continue to monitor the platform to ensure full stability.

1. Resolved · Jul 21, 14:18 UTC
   The issue affecting Video Upload and Encoding has been resolved. Videos that were stuck in the "Optimizing" or "Failed" stage should now resume processing normally. We apologize for the inconvenience and thank you for your patience. Our team will continue to monitor the platform to ensure full stability.
2. Investigating · Jul 21, 13:49 UTC
   We are currently experiencing slower than usual processing times for Video Upload and Encoding. Videos may take longer to upload and remain in the "Optimizing" stage for an extended period before being processed. Videos are still being processed and published , delays are expected but uploads are not lost. Our team is actively investigating the congestion and working to restore normal processing speeds