Incidentsby GlyphDailymotion Studio and Player Inaccessibility
Apr 27, 05:56 UTCApr 27, 09:39 UTC
Duration
3h 43m
Impact
Major
Root cause
Not disclosed
Dailymotion, 90 days
5 incidents
Affected
Platform APIDailymotion WebsiteMediaUploadMobile ApplicationReporting APIEncodingAnalyticsTV ApplicationsPlaybackEmbed settingsOrganizationDailymotion - Dailymotion WebsiteDailymotion - Mobile Application
Final update
The incident has been fully resolved and all services are now operating normally. We deeply regret any inconvenience caused and appreciate your understanding.
Timeline
- Resolved · Apr 27, 09:39 UTC
The incident has been fully resolved and all services are now operating normally. We deeply regret any inconvenience caused and appreciate your understanding.
- Monitoring · Apr 27, 08:33 UTC
Services have been recovered and monitoring is on-going to gather more information. Studio is accessible and Dailymotion Player (on-site and off-site/embedded) are working normally now
- Identified · Apr 27, 08:01 UTC
We are still actively working on this issue.
- Identified · Apr 27, 06:47 UTC
The issue has been identified in relation to network communication and our engineering team is working to resolve it
- Investigating · Apr 27, 05:56 UTC
we are investigating the issue to access Studio and our player platform
More from Dailymotion
Full historyDailymotion Studio unavailablelasted 7h 42mLegacy API direct URL video uploads failinglasted 2h 38mMedia upload – files stuck in uploading statelasted 2h 15mDailymotion Studio profile switching issuelasted 9h 52mPlatform Access – Intermittent 504 Errorslasted 25mEncoding – Video Processing Delayslasted 1h 37m