Video upload processing delays
Sep 25, 11:09 UTCSep 25, 13:00 UTC
Duration
1h 51m
Impact
Major
Root cause
Not disclosed
Dailymotion, 90 days
5 incidents
Affected
UploadVOD Lifecycle - Upload
Final update
The video upload issue has been fully resolved. Our engineering team has successfully addressed the processing bottlenecks that were causing upload delays.
Timeline
- Resolved · Sep 25, 13:00 UTC
The video upload issue has been fully resolved. Our engineering team has successfully addressed the processing bottlenecks that were causing upload delays.
- Investigating · Sep 25, 11:50 UTC
We are continuing to investigate the issue.
- Investigating · Sep 25, 11:09 UTC
We are currently investigating reports of video upload delays affecting our platform. Users may experience longer than usual processing times for video uploads, with some uploads potentially failing to complete. The issue appears to be more pronounced for certain regions (Asia) Our engineering team is actively investigating the root cause and working to restore normal upload processing times.
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Full historyDailymotion Studio unavailablelasted 7h 42mLegacy API direct URL video uploads failinglasted 2h 38mMedia upload – files stuck in uploading statelasted 2h 15mDailymotion Studio profile switching issuelasted 9h 52mPlatform Access – Intermittent 504 Errorslasted 25mEncoding – Video Processing Delayslasted 1h 37m