Video Upload Processing Degradation
Feb 18, 22:20 UTCFeb 18, 22:45 UTC
Duration
25m
Impact
Critical
Root cause
Not disclosed
Dailymotion, 90 days
5 incidents
Affected
MediaUploadEncodingVOD Lifecycle - UploadVOD Lifecycle - EncodingDailymotion Studio - Media
Final update
The upload processing issue is now resolved. Systems are back to normal Videos that were already in the process of being uploaded will continue and be completed as expected. We apologize for any inconvenience this may have caused and thank you for your patience.
Timeline
- Resolved · Feb 18, 22:45 UTC
The upload processing issue is now resolved. Systems are back to normal Videos that were already in the process of being uploaded will continue and be completed as expected. We apologize for any inconvenience this may have caused and thank you for your patience.
- Investigating · Feb 18, 22:20 UTC
We are currently investigating an issue affecting video uploads. Some videos may be stuck during processing and not reach published status. Our engineering team is actively working on identifying the root cause. We will provide updates as soon as more information is available.
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Full historyDailymotion Studio unavailablelasted 7h 42mLegacy API direct URL video uploads failinglasted 2h 38mMedia upload – files stuck in uploading statelasted 2h 15mDailymotion Studio profile switching issuelasted 9h 52mPlatform Access – Intermittent 504 Errorslasted 25mEncoding – Video Processing Delayslasted 1h 37m