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Dailymotion · Apps and SaaSAug 20, 2025, 17:55 UTC 1 year ago

Video Encoding - Optimization process experiencing delays

MajorNot disclosedUpdated 2d ago
Aug 20, 17:55 UTCAug 20, 18:25 UTC
Duration
31m
Impact
Major
Root cause
Not disclosed
Dailymotion, 90 days
5 incidents
Affected
MediaDailymotion Studio - Media
Status page

Final update

The issue affecting video processing has been resolved. All videos are now completing their optimization process normally. Users can upload and process videos without delays. We apologize for any inconvenience this may have caused. We apologize again for the inconvenience caused and thank you for your patience and understanding.

Timeline

  1. Resolved · Aug 20, 18:25 UTC
    The issue affecting video processing has been resolved. All videos are now completing their optimization process normally. Users can upload and process videos without delays. We apologize for any inconvenience this may have caused. We apologize again for the inconvenience caused and thank you for your patience and understanding.
  2. Monitoring · Aug 20, 18:11 UTC
    The issue has been resolved and video processing is working normally. We are monitoring the system to ensure stability.
  3. Investigating · Aug 20, 17:55 UTC
    We are currently experiencing delays in video processing where some uploaded videos are getting stuck during the final optimization step. Our engineering team is actively investigating the issue. We will provide an update within 30 minutes with more details on the scope and expected resolution time.

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