Incidentsby GlyphEncoding - Video processing delays
Mar 5, 16:05 UTCMar 5, 20:50 UTC
Duration
4h 45m
Impact
Minor
Root cause
Not disclosed
Dailymotion, 90 days
5 incidents
Affected
UploadEncodingVOD Lifecycle - UploadVOD Lifecycle - Encoding
Final update
The incident is now resolved. All affected videos have been fully processed, and services are back to normal. Thank you for your patience.
Timeline
- Resolved · Mar 5, 20:50 UTC
The incident is now resolved. All affected videos have been fully processed, and services are back to normal. Thank you for your patience.
- Monitoring · Mar 5, 17:57 UTC
Video processing is recovering. We are monitoring the situation closely until full resolution.
- Identified · Mar 5, 17:10 UTC
We have identified the root cause of this incident, and a fix has been applied. The situation is already improving, and we are monitoring the recovery closely.
- Investigating · Mar 5, 16:34 UTC
We are continuing to investigate the issue
- Investigating · Mar 5, 16:05 UTC
We have identified an issue causing video processing to take longer than usual. Uploaded videos may remain in 'optimizing' status for an extended period before becoming available. Our engineering team is actively working to resolve the backlog.
More from Dailymotion
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