Incidentsby GlyphStudio Access – Date of Birth Verification Loop
Jun 25, 16:48 UTCJun 25, 18:36 UTC
Duration
1h 48m
Impact
Major
Root cause
Not disclosed
Dailymotion, 90 days
5 incidents
Affected
MediaAnalyticsEmbed settingsOrganizationDailymotion Studio - MediaDailymotion Studio - AnalyticsDailymotion Studio - Embed settingsDailymotion Studio - Organization
Final update
This incident has been resolved.
Timeline
- Resolved · Jun 25, 18:36 UTC
This incident has been resolved.
- Monitoring · Jun 25, 17:59 UTC
This issue is now resolved, and access to Studio has been restored.
- Identified · Jun 25, 17:28 UTC
The issue has been identified and a fix has been deployed.
- Investigating · Jun 25, 16:48 UTC
We are currently investigating an issue affecting access to Dailymotion Studio. Some users are experiencing a loop on the date of birth verification step , after submitting their date of birth, the same prompt reappears indefinitely, preventing them from accessing their Studio workspace. Our team is actively working to identify the root cause.
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