Video upload failures
Oct 20, 22:21 UTCOct 21, 00:25 UTC
Duration
2h 4m
Impact
Major
Root cause
Not disclosed
Dailymotion, 90 days
5 incidents
Affected
Platform APIMediaAPIs - Platform APIDailymotion Studio - Media
Final update
The source of the issue has been found and mitigated. Video uploads should now proceed successfully, and the platform is stable again. We are closely monitoring the situation to ensure full recovery.
Timeline
- Resolved · Oct 21, 00:25 UTC
The source of the issue has been found and mitigated. Video uploads should now proceed successfully, and the platform is stable again. We are closely monitoring the situation to ensure full recovery.
- Investigating · Oct 21, 00:05 UTC
We are continuing our investigation into the ongoing video upload issues. Our engineering team has made further progress in the analysis and remains actively focused on resolving the problem. Uploads may still experience intermittent failures or delays during this time.
- Investigating · Oct 20, 23:08 UTC
We continue to investigate the video upload issues impacting multiple partners. We are seeing intermittent failures and prolonged processing times for some uploads. We have narrowed potential causes.
- Investigating · Oct 20, 22:21 UTC
We are currently investigating video upload issues affecting multiple partners. Some uploads may fail or experience significant delays. Our engineering team is actively working to resolve this issue.
More from Dailymotion
Full historyDailymotion Studio unavailablelasted 7h 42mLegacy API direct URL video uploads failinglasted 2h 38mMedia upload – files stuck in uploading statelasted 2h 15mDailymotion Studio profile switching issuelasted 9h 52mPlatform Access – Intermittent 504 Errorslasted 25mEncoding – Video Processing Delayslasted 1h 37m