Player – Video playback unavailable on embedded players

Final update

The incident affecting video playback on embedded players with domain restriction settings has been resolved. A fix was deployed at 4:42 PM CET, and our monitoring has confirmed sustained stability since then, with no recurrence of the errors previously observed. Video playback is now fully restored on affected partner sites.

1. Resolved · Jun 22, 15:53 UTC
   The incident affecting video playback on embedded players with domain restriction settings has been resolved. A fix was deployed at 4:42 PM CET, and our monitoring has confirmed sustained stability since then, with no recurrence of the errors previously observed. Video playback is now fully restored on affected partner sites.
2. Monitoring · Jun 22, 15:00 UTC
   A fix was deployed and our monitoring confirms that errors on embedded players with domain restriction settings are no longer being detected. We are currently observing system performance to ensure full stability. Video playback should now be restored on affected partner sites. We will update this page once all metrics remain stable and the incident is fully confirmed as resolved.
3. Investigating · Jun 22, 14:31 UTC
   We are currently investigating an issue affecting video playback on embedded players that use domain restriction settings. Users on affected partner sites may be unable to load or play videos. Embedded players without domain restriction are not impacted at this time. Our engineering team has been alerted and is actively working to identify the root cause. We will provide an update within 30 minutes.