Incidentsby GlyphVoice Agent API: Google/Gemini LLM errors
Jul 21, 13:45 UTCJul 21, 15:20 UTC
Duration
1h 34m
Impact
Minor
Root cause
Network
Deepgram, 90 days
19 incidents
Affected
Voice Agent API: Downstream ProvidersDeepgram Public API (api.deepgram.com) - Voice Agent API: Downstream Providers
Final update
This incident has been resolved.
Timeline
- Resolved · Jul 21, 15:20 UTC
This incident has been resolved.
- Investigating · Jul 21, 13:45 UTC
Starting at 13:45 PM UTC, some Voice Agent sessions using Google/Gemini without a pinned model version received failed responses due to a routing issue introduced in this morning's deploy. Two Gemini models were unaffected; all other providers and products were unaffected. The issue was resolved as of 3:20 PM UTC.
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