Incidentsby GlyphElevated Latency and Errors for Batch STT (US)
Sep 28, 17:40 UTCSep 28, 17:53 UTC
Duration
13m
Impact
Minor
Root cause
Not disclosed
Deepgram, 90 days
19 incidents
Affected
Batch APIDeepgram Public API (api.deepgram.com) - Batch API
Final update
An issue affecting some of our pre-recorded transcription servers slowed request processing. As requests took longer to complete, some customers saw elevated latency or received 429 errors. We identified and mitigated the issue, service has returned to normal.
Timeline
- Resolved · Sep 28, 17:53 UTC
An issue affecting some of our pre-recorded transcription servers slowed request processing. As requests took longer to complete, some customers saw elevated latency or received 429 errors. We identified and mitigated the issue, service has returned to normal.
- Investigating · Sep 28, 17:40 UTC
We are investigating elevated latency and 429 errors affecting some pre-recorded (batch) STT requests.
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