Incidentsby Glyph400 errors with PreRecorded STT ("REMOTE_CONTENT_ERROR" / "failed to return valid data") when passing a URL
Jun 17, 13:35 UTCJun 17, 19:47 UTC
Duration
6h 13m
Impact
Minor
Root cause
Not disclosed
Deepgram, 90 days
19 incidents
Affected
Batch APIDeepgram Public API (api.deepgram.com) - Batch API
Final update
The issue was resolved at 19:47 UTC.
Timeline
- Resolved · Jun 17, 19:47 UTC
The issue was resolved at 19:47 UTC.
- Identified · Jun 17, 13:35 UTC
Between the hours of 13:35 UTC - 19:47 UTC we noticed an increase in 400 errors returned on PreRecorded STT requests where the payload was a URL. They were transient errors, retrying the request was the recommended course of action and would typically result in a successful transcription.
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