Incidentsby GlyphVoice Agent third-party provider instability (Claude Sonnet 4.5)
Apr 24, 05:45 UTCMay 1, 18:22 UTC
Duration
7d 12h
Impact
Minor
Root cause
Not disclosed
Deepgram, 90 days
19 incidents
Affected
Voice Agent API: Downstream ProvidersDeepgram Public API (api.deepgram.com) - Voice Agent API: Downstream Providers
Final update
This incident has been resolved.
Timeline
- Resolved · May 1, 18:22 UTC
This incident has been resolved.
- Investigating · Apr 24, 05:45 UTC
We are currently observing elevated error rates from our downstream third-party provider, Anthropic specifically with the Claude Sonnet 4.5 model. Deepgram infrastructure, including our canaries, remains healthy.
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