Incidentsby Glyph[Deepgram API] Elevated Batch Error Rates: 400 error code responses
Jul 28, 14:00 UTCJul 29, 13:08 UTC
Duration
23h 8m
Impact
Minor
Root cause
Not disclosed
Deepgram, 90 days
19 incidents
Affected
Batch APIStreaming APITTS APIDeepgram Public API (api.deepgram.com) - Batch APIDeepgram Public API (api.deepgram.com) - Streaming APIDeepgram Public API (api.deepgram.com) - TTS API
Final update
This incident has been resolved.
Timeline
- Resolved · Jul 29, 13:08 UTC
This incident has been resolved.
- Monitoring · Jul 28, 16:34 UTC
A fix has been implemented and traffic has returned to normal. We are monitoring the results.
- Investigating · Jul 28, 16:03 UTC
We are continuing to investigate an issue. STT batch requests may have returned 5xx errors, and some STT websockets may have experienced high latency, starting at 16:03 UTC.
- Monitoring · Jul 28, 15:58 UTC
We are continuing to monitor for any further issues.
- Monitoring · Jul 28, 15:57 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Jul 28, 15:57 UTC
We are continuing to investigate this issue.
- Investigating · Jul 28, 14:00 UTC
We are currently investigating an issue where some batch requests are returning 400 errors due to remote content download errors. Retrying the request one or more times often succeeds.
More from Deepgram
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