Incidentsby Glyph[Deepgram API] Elevated Batch and Streaming STT Error Rates
Aug 4, 14:30 UTCAug 4, 18:10 UTC
Duration
3h 40m
Impact
Minor
Root cause
Not disclosed
Deepgram, 90 days
19 incidents
Affected
Batch APIStreaming APIDeepgram Public API (api.deepgram.com) - Batch APIDeepgram Public API (api.deepgram.com) - Streaming API
Final update
This incident has been resolved.
Timeline
- Resolved · Aug 4, 18:10 UTC
This incident has been resolved.
- Monitoring · Aug 4, 15:21 UTC
An ISP network failure resulted in poor performance along one network path, resulting in degraded performance that primarily affected STT traffic. All network traffic is now routed through a high quality network path and services have recovered. We are actively monitoring.
- Investigating · Aug 4, 14:30 UTC
We are currently investigating an issue where batch and streaming STT requests have degraded performance.
More from Deepgram
Full historyElevated errors for Flux streaming STT and Voice Agent sessionslasted 6h 33mElevated errors from authentication services at one datacenterlasted 55mElevated Latency and Errors for Batch STTlasted 2h 25mElevated 5xx Errorslasted 18h 59mElevated 503 errors for bath Flux TTS requestslasted 1h 31mElevated 503 errors for Aura-2 TTSlasted 11m