Incidentsby GlyphVoice Agent third-party provider instability (ChatGPT 4o)
May 11, 16:35 UTCMay 12, 16:55 UTC
Duration
24h 20m
Impact
Minor
Root cause
Not disclosed
Deepgram, 90 days
19 incidents
Affected
Voice Agent API: Downstream ProvidersDeepgram Public API (api.deepgram.com) - Voice Agent API: Downstream Providers
Final update
This incident has been resolved.
Timeline
- Resolved · May 12, 16:55 UTC
This incident has been resolved.
- Identified · May 11, 16:35 UTC
We are currently observing elevated error rates from our downstream third-party provider, OpenAI specifically with the ChatGPT 4o model. Deepgram infrastructure, including our canaries, remains healthy.
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