Incidentsby Glyph[Deepgram API] Elevated Streaming STT Error Rates
Aug 24, 23:00 UTCAug 24, 23:00 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Deepgram, 90 days
19 incidents
Affected
Not listed by the vendor.
Final update
Between 23:18 and 23:45 UTC, a portion of streaming STT connection requests failed with 5XX errors and timeouts. While rolling out a new data center, we detected streaming errors and immediately removed it from rotation. Traffic to the new site had been intentionally limited to a small percentage while we verified the rollout, which limited the number of affected requests. This is now fully resolved.
Timeline
- Resolved · Aug 24, 23:00 UTC
Between 23:18 and 23:45 UTC, a portion of streaming STT connection requests failed with 5XX errors and timeouts. While rolling out a new data center, we detected streaming errors and immediately removed it from rotation. Traffic to the new site had been intentionally limited to a small percentage while we verified the rollout, which limited the number of affected requests. This is now fully resolved.
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