Incidentsby GlyphVoice Agent API Degraded Service
Mar 20, 16:53 UTCMar 23, 18:53 UTC
Duration
3d 2h
Impact
Minor
Root cause
Not disclosed
Deepgram, 90 days
19 incidents
Affected
Voice Agent API: Downstream ProvidersDeepgram Public API (api.deepgram.com) - Voice Agent API: Downstream Providers
Final update
This incident has been resolved
Timeline
- Resolved · Mar 23, 18:53 UTC
This incident has been resolved
- Investigating · Mar 20, 16:53 UTC
There is an ongoing OpenAI outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.
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