Incidentsby GlyphOutbound networking issues affecting STT fetch requests and callbacks, Dashboard API requests, and Voice Agent 3rd party providers
Apr 27, 14:14 UTCApr 27, 14:14 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Deepgram, 90 days
19 incidents
Affected
Batch APIStreaming APIVoice Agent APIDeepgram Public API (api.deepgram.com) - Batch APIDeepgram Public API (api.deepgram.com) - Streaming APIDeepgram Public API (api.deepgram.com) - Voice Agent API
Final update
A small number of customers experienced disruptions to STT fetch requests, callbacks, and third-party providers within Voice Agent, as well as 503 errors on API calls for usage lookups and token creation. The majority of customers were unaffected.
Timeline
- Resolved · Apr 27, 14:14 UTC
A small number of customers experienced disruptions to STT fetch requests, callbacks, and third-party providers within Voice Agent, as well as 503 errors on API calls for usage lookups and token creation. The majority of customers were unaffected.
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