Deepgram · AISep 30, 2026, 19:29 UTC

Elevated API errors

MinorNot disclosedUpdated 2d ago

Sep 30, 19:29 UTCSep 30, 19:39 UTC

Duration

10m

Impact

Minor

Root cause

Not disclosed

Deepgram, 90 days

19 incidents

Affected

Batch APIStreaming APITTS APIVoice Agent APIDeepgram Public API (api.deepgram.com) - Batch APIDeepgram Public API (api.deepgram.com) - Streaming APIDeepgram Public API (api.deepgram.com) - TTS APIDeepgram Public API (api.deepgram.com) - Voice Agent API

Status page

Final update

Between 19:29 and 19:39 UTC, some API requests failed with HTTP 500 errors or timed out. This happened in two short bursts of about 1-2 minutes each, during a planned update to our authentication service. Services have recovered automatically and this issue is resolved.

Timeline

Resolved · Sep 30, 19:39 UTC
Between 19:29 and 19:39 UTC, some API requests failed with HTTP 500 errors or timed out. This happened in two short bursts of about 1-2 minutes each, during a planned update to our authentication service. Services have recovered automatically and this issue is resolved.
Investigating · Sep 30, 19:29 UTC
We are investigating elevated error rates on API requests to US endpoints. Some requests and connections are failing with HTTP 500 errors or timing out.

More from Deepgram

Full history

NoticeNov 5, 18:42 UTC

Elevated errors for Flux streaming STT and Voice Agent sessionslasted 6h 33m

MinorOct 29, 15:17 UTC

Elevated errors from authentication services at one datacenterlasted 55m

MinorOct 22, 19:27 UTC

Elevated Latency and Errors for Batch STTlasted 2h 25m

MajorOct 22, 16:00 UTC

Elevated 5xx Errorslasted 18h 59m

MinorOct 14, 19:29 UTC

Elevated 503 errors for bath Flux TTS requestslasted 1h 31m

MinorOct 13, 17:58 UTC

Elevated 503 errors for Aura-2 TTSlasted 11m