Incidentsby Glyph[Deepgram EU API] Flux-Multi STT Outage
Aug 25, 07:00 UTCAug 25, 07:00 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Deepgram, 90 days
19 incidents
Affected
Not listed by the vendor.
Final update
Resolved Between 07:13 and 09:00 UTC, flux-general-multi Speech-to-Text requests on api.eu.deepgram.com failed shortly after the WebSocket connection was established, returning an internal server error on the first audio and closing the connection. Affected clients saw abnormal closures and reconnect loops. A low rate of residual failures continued until 11:30 UTC. This has been fully investigated, mitigated and resolved, service has fully recovered.
Timeline
- Resolved · Aug 25, 07:00 UTC
Resolved Between 07:13 and 09:00 UTC, flux-general-multi Speech-to-Text requests on api.eu.deepgram.com failed shortly after the WebSocket connection was established, returning an internal server error on the first audio and closing the connection. Affected clients saw abnormal closures and reconnect loops. A low rate of residual failures continued until 11:30 UTC. This has been fully investigated, mitigated and resolved, service has fully recovered.
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