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Dropbox · Apps and SaaSSep 3, 2026, 22:13 UTC 2 months ago

Customer support via telephone may be unavailable for some users

MinorNot disclosedUpdated 46d ago
Sep 3, 22:13 UTCSep 4, 05:02 UTC
Duration
6h 49m
Impact
Minor
Root cause
Not disclosed
Dropbox, 90 days
4 incidents
Affected
Support Services
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Sep 4, 05:02 UTC
    This incident has been resolved.
  2. Investigating · Sep 3, 22:13 UTC
    We're currently experiencing issues with phone services due to a wider AWS outage. We are investigating and will share another update shortly.

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